What Information Is Needed for a Pallet Delivery Quote?
To get an accurate pallet delivery quote, you need to provide the collection address, delivery address, pallet size, pallet weight, number of pallets, loading access and delivery timing.
Pallet courier work depends on more than distance. The courier also needs to know whether the goods need a tail-lift, forklift, pump truck or larger vehicle.
Dippo Lills supports UK pallet delivery for business stock, warehouse collections, bulky goods, event equipment and commercial transport.
Collection and Delivery Address
The first details needed are the collection and delivery locations.
Provide:
- Full collection address
- Full delivery address
- Correct postcodes
- Business or site names
- Contact names
- Contact phone numbers
- Opening times
- Goods-in details if required
For warehouses, business parks and industrial estates, include unit numbers and loading bay instructions.
Number of Pallets
The courier needs to know how many pallets are being collected.
This helps decide whether the job needs a small van, XLWB van, Luton van, curtain-side vehicle or 7.5T vehicle.
As a guide:
| Vehicle | Typical pallet capacity |
|---|---|
| Small Van | Up to 1 pallet |
| Medium Van | Up to 2 pallets |
| XLWB Van | Up to 4 pallets |
| Luton Van | Up to 6 pallets |
| 7.5T Vehicle | Up to 10 pallets |
These figures depend on pallet size, height, weight and loading access.
Pallet Size
Pallet size is very important.
Common pallet sizes include:
- UK pallet: approx. 1200mm × 1000mm
- Euro pallet: approx. 1200mm × 800mm
You should also provide the pallet height. A pallet may fit on the floor of the vehicle but still be too tall for the load space.
Pallet Weight
Pallet weight affects vehicle choice and loading method.
A pallet may physically fit inside a vehicle but still be too heavy for that vehicle’s payload or tail-lift.
Provide:
- Weight per pallet
- Total load weight
- Whether goods are evenly distributed
- Whether the pallet is heavy or awkward
Heavy pallets may need forklift loading, a 7.5T vehicle or a different transport option.
Is a Tail-Lift Required?
A tail-lift may be needed when there is no forklift available.
Tell the courier if:
- Tail-lift is required at collection
- Tail-lift is required at delivery
- Pump truck is required
- Goods need ground-level loading
- There is no loading dock
Tail-lifts have weight limits. On smaller Luton vehicles, tail-lift capacity may be around 500kg depending on the vehicle supplied.
Is a Forklift Available?
Forklift availability can change the vehicle needed.
Confirm whether forklift loading is available at:
- Collection
- Delivery
- Both locations
- Neither location
If forklift side loading is required, a curtain-side vehicle may be more suitable than a standard box van.
Are the Goods Stackable?
The courier needs to know whether pallets can be stacked.
Stackable goods may allow better use of space. Non-stackable goods need floor space only.
Mention if the goods are:
- Fragile
- High-value
- Loose
- Wrapped
- Boxed
- Overhanging
- Unstable
- Not stackable
This helps avoid damage and loading problems.
Collection Time and Delivery Deadline
Timing affects the quote, especially for urgent jobs.
Provide:
- Preferred collection time
- Delivery deadline
- Same-day or next-day requirement
- Time window if required
- Site opening hours
- Booking-in slot if needed
Same-day pallet delivery may cost more because it needs faster vehicle availability.
Loading Access
Loading access should be confirmed before booking.
Tell the courier about:
- Loading bay access
- Parking restrictions
- Height barriers
- Narrow roads
- Weight restrictions
- Security gates
- PPE requirements
- Ground conditions
- Stairs or lifts
For tail-lift deliveries, the ground should be flat, hard and suitable for a pump truck.
What Can Delay a Pallet Quote?
A pallet quote may be delayed if key details are missing.
Common missing details include:
- Pallet weight
- Pallet height
- Forklift availability
- Tail-lift requirement
- Contact numbers
- Loading access
- Delivery deadline
Providing full details from the start helps the courier quote faster and choose the right vehicle.
Need a Pallet Delivery Quote?
Dippo Lills can help arrange pallet delivery across the UK using suitable vehicle options, including XLWB vans, Luton vans, curtain-side vehicles and 7.5T transport.
Send us the collection address, delivery address, pallet size, weight, loading access and timing requirements. We can advise the right vehicle for your delivery.
